Over 35 years in business. We have completed over 200,000 jobs. We have over 1800 clients across Australia and the globe. We are available 365 days 24/7

Your concerns, the risks and liabilities involved in the utility location and construction process.

We own specialised, state-of-the-art equipment which enables us to locate the exact area and depth of most utility types on the property of the proposed project site.

We Have Worked Extensively With, and are Trusted By, Key Industry Players

Over our 35 years we have engaged and built trusted relationships with an array of leading key industry players across Australia including: Residential home owners Tier 1 and Tier 2 builders Environmental, Structural and Geotechnical engineers Construction companies Developers Real estate agents Plumbers Electricians Pool specialists All trades Installers

We are a small, committed and dedicated team. With a wealth of knowledge, experience and passion, teamed with our customer centric attitude, we enjoy building rapport and strong relationships with our clients.

We Have Served An Extensive Array Of Industries

Having served various industries over the years, we understand the inherent risks associated with the breaking of ground particularly on development and construction sites where multiple underground services are, or may be, present. Industries include: Federal Government Government (public works NSW) Utility providers Councils Construction Medical centres Nursing homes Shopping centres Service stations Rail Nuclear facilities Stadiums and Arenas Banks ATM’s Universities Campuses Schools Community halls Heritage sites Residential homes Low, medium and high-density apartments Industrial complexes Commercial properties

Our Due Diligence and "Risk and Reporting"

Our extensive reports ensure you have proof of due diligence being conducted, and that you are compliant. With this you will have peace of mind knowing you have diligently identified and considered all associated risks.

You Have Peace Of Mind To Commence With Confidence

Geotrace’s utility locators team visits the site before a project begins. Once the assessment, location and report has been presented, you are able to commence with confidence and peace of mind, knowing you have minimized the risk of damaging underground utilities, resources and assets.

We Have A World Class Advisory Partner

We are supported in an advisory role with GPRS (the biggest utility locating company in the USA who have over 150 offices). With their extensive knowledge, as well as the shared tips, tools and techniques, we are able to learn, understand and implement best practices at all times.

We Are Accredited, Certified, Licensed, Insured, And Compliant

With our certifications and accreditations in place you have peace of mind that you are working with a legal, competent and equipped team. Member of CERTLOC CLO Certified (Certified Location Organisation) Member of NULCA (National Utility Locating Contractors Association) Geotrace complies with The Australian Standards (AS5488:2019) Accredited with Telstra Fibre / Copper and Optus / Uecomm Certified with RSW (Rail Safety Worker) Certified and registered with CASA (Civil Aviation Safety Authority) Licenced drone operator – Remote Piloted Operator Certificates (REOC) and Remote Pilots Licences (RPL). We carry Public Liability Insurance, Professional indemnity as well as the required Workers Compensation.

Administrative Assistant

Location: Sydney, NSW
Employment Type: Full-Time (Monday–Friday)
Salary: Competitive, based on experience

About Geotrace

Geotrace Australia is a leading provider of underground utility locating, concrete scanning, and subsurface mapping services. With over 35 years of industry experience, we support construction, infrastructure, and engineering projects with precision and safety. As our business continues to grow, we’re looking for an organised and proactive Administrative Assistant to join our team and keep our operations running smoothly.

About the Role

As our Administrative Assistant, you’ll play a key role in supporting day-to-day operations across scheduling, customer service, and office coordination. This position is ideal for someone who enjoys variety, works well under pressure, and takes pride in being the backbone of a fast-paced field services team.

Key Responsibilities

Respond to customer enquiries via phone and email
Assist with scheduling technicians and coordinating site bookings
Maintain and update job tracking and CRM systems
Prepare quotes, job packs, and client correspondence
Process purchase orders, timesheets, and invoices
File and manage BYDA plans, project records, and compliance documentation
Liaise with field teams, clients, and suppliers as needed
General office duties (ordering supplies, handling mail, supporting the management team)

Requirements

Previous experience in an administration, scheduling, or customer service role
Strong communication and interpersonal skills
Excellent organisational and multitasking abilities
Proficient in Microsoft Office (Outlook, Excel, Word)
Ability to work both independently and as part of a team
Strong attention to detail and time management
A friendly, professional, and proactive attitude

Desirable (but not essential)

Experience in construction, trade services, or logistics administration
Familiarity with CRM, Xero, or job management software (e.g. SimPRO, AroFlo, or ServiceM8)
Knowledge of BYDA processes or utility locating industry (training provided)